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SherryBarstow
Contributor
USA
75 Posts |
 Posted - 04/19/2006 : 04:56:27 AM
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| I am not trying to offend anyone here, but, if you worked in an office, a supermarket, drugstore, factory or any other place that you needed to sign in or punch in, would you expect your company to pay you your drive time to and from work? It's the same with this company, you are paid to do a job, and you are paid for instore time. If you were at a "regular" job, you would be paid for the time you were there. Which means, if you leave early because you are sick, family emergency or for any other reason, you would not be paid. I don't know of any company, i.e.....office, factory, supermarket and such that pays you to drive to work and then drive home. |
Sherry |
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PheePhee
Valued Contributor
USA
173 Posts |
Posted - 04/19/2006 : 06:48:09 AM
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On the same token though, if you work a regular job you would be there usually 8 hours or more. So not getting paid to drive there is much less of an issue.
I don't think the issue is so much not getting paid to drive to the store, it's the fact that some assignments are not an hour's pay. I think people are just saying when you factor in everything that's involved in getting the job done....
I would guess most people knew when they applied that they didn't pay drive time.
There are two sided to everything. A regular job may not pay you to drive there. They also probably wouldn't have you drive to work and just work 15 or 30 minutes, or even 1 1/2 hours.
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Phee
MSPA Silver Certified |
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BettyThevis
Member
Crowley, LA
USA
17 Posts |
Posted - 04/19/2006 : 06:55:50 AM
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| I think there is a big misunderstanding about these jobs..I recently talked to a lady that wanted to hire me to drive to a town 45 minutes away to do a 2-3 hr job at $8 hr. I asked for travel time and she said there is no travel or milage for this job..my husband drives to work everyday and has to pay the high cost of gas and his company sure doesn't give him milage or travel time to help with the increase..I then asked her, "does your husband have a full time job with 40 hrs a week or does he have a part-time job with only a few hours a week? she said it doesn't matter..I say it does..who's making the money on these 15 and 30 min. jobs? any feedback on full time versus part time? |
Betty M. Thevis |
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SherryBarstow
Contributor
USA
75 Posts |
Posted - 04/19/2006 : 12:21:04 PM
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| I can certainly understand the point of an ICA wanting mileage or drive-time paid for, since you are working for yourself. However, in this particular situation, you are hired as an employee. At least for me, I work my schedule where I am doing numerous jobs in one day. It's not like I leave my house and drive 10 miles or so for 15 minutes of work. Sometimes, I have several jobs to do in one store or area. If I was an ICA for this company, yes, then maybe I would have to look at drive time or mileage to see if it is compensated. I knew when I took this job they did not compensate for this. However, I may not have such a strong opinion about it, because I merchandise for several other companies in the same area as well. Some even pay mileage and/or drive time. I can certainly see both sides of the coin, as I have asked for mileage, drivetime or bonus pay for jobs that were well out of my normal area. |
Sherry |
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PheePhee
Valued Contributor
USA
173 Posts |
Posted - 07/13/2006 : 5:02:24 PM
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The recent experience I have had is cut hours. They changed the amount of instore time in some stores, they cut the time in half. Of course they still expect the job to get done in the same manner as before.
One thing I find interesting it that there are issues that I had never heard of before coming to this board about the company. Like the 20 hour a week rule. It was never mentioned to me until someone posted it here then our manager mentioned it.
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Phee
MSPA Silver Certified |
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BettyThevis
Member
Crowley, LA
USA
17 Posts |
Posted - 07/13/2006 : 5:41:47 PM
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| Service Advantage is now Archway..I have been working for them for about 5 years..start pay I think is $8 per hour..some jobs are 15 mins. some 30 mins. most are 60 mins..there are some jobs that require 3-4 hrs.no milage, but usually pay overtime if reported with good reason..web site is www.archwaymerchandising.com (don't expect a pay raise) |
Betty M. Thevis |
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BettyThevis
Member
Crowley, LA
USA
17 Posts |
Posted - 07/13/2006 : 5:57:58 PM
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| maybe we aught to all contact the dist. mgrs. and ask for a pay increase..now that we have to print our own plans off the computer, it's costing us more money than we make..one job last week, I had to print 10 pages in order to do the job that hardly pays anything..remember, it's paper, ink cartridge and electricity to run the computer/printer..we're fooling ourselves ladies, we ain't making any money, we're playing a fools game.....archway is the winner, we're the loosers....think about itttttttttttt.. |
Betty M. Thevis |
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Luci
Apprentice
Houston, Texas
USA
2 Posts |
Posted - 07/15/2006 : 3:15:50 PM
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I can only wish someone would enforce the 20 houre rule on me, I have been working 50-60 hours a week straight for months now, no joke, I have paycheck stubs to prove it. I keep begging for less work, but soon learned that begging for less only got me more. I was begging for less work last week and lo and behold this week I was "given" 4 new stores almost 20 miles from my house. I guess it's OK with them since I do not get paid mileage. I also guess that overtime- time and a half, is OK with them too since they hardly pay me anything. And they will not consider me a full time employee, even though I have been working 50-60 hours a week, I am still only part time.
We have a horrible district, we have already gone through 4 district managers since January and they can not keep help. I am quitting soon because gas prices are just too high for me to be driving all over for them with absolutely NOTHING in return. I took a vacation a while ago( I don't get a paid vacation either, not even for working 50-60 hours a week) and they could not even get anyone to do my stores, when I got back the plans were still there waiting for me and I had to try to play catch up, and some plans were cut off and reported as late which effected my performance percentage, a nice thanks from Archway for busting my butt all those hours for them huh?
Again this week I talked with my district manager and told her I could not handle all those new stores she just gave me with out asking that are 20-25 miles from me, her response was just go do it, it's not really that far from you, I am looking at the map right now, I have no one else. Well I wonder what will happen when I quit, then who will get anything done in the 6 towns I cover. Oh BTW, I DID ask for a pay increase and was told that they can't do it at this time. They probably can't give raises because the turn over rate is so high. I can't imagine how much they pay per year just training people. |
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Lori
Star Contributor
Dallas, TX
USA
287 Posts |
Posted - 07/19/2006 : 01:18:52 AM
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Luci,
I've pretty much stopped posting here, but I just felt I just HAD to say something. DO NOT let this company abuse and disrespect you like that, you can do so much better. I know a company hiring right now who pays much better, will give you benefits, company car or car allowance, gas card, regular raises, and will support and appreciate your efforts. I would be working for them right now, but I do not like store calls and have found gainful employment where I do not even have to leave my house. Please check here and read search for jobs in Houston, there are quite a few. http://www.acosta.com/career/openPosition.aspx Good Luck. |
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Andie
Valued Contributor
Sealy, TX
USA
166 Posts |
Posted - 07/27/2006 : 11:47:31 AM
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| Look in your employee handbook or your employment letter. They should have a definition based on hours as to what determines if you are a part time or full time employee. Note the "Should" is the operative word! |
Andie
Gold Certified, CCSE
Small Town TX |
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JanieWilson
Contributor
atlanta, georgia
USA
57 Posts |
Posted - 07/27/2006 : 3:54:01 PM
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| I am with archway and really like them. I like the greeting cards the best. |
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Leigh C
Apprentice
Detroit, Michigan
USA
3 Posts |
Posted - 07/30/2006 : 7:20:21 PM
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| Archway demands that hours be limited to 20 so they do not have to offer benefits and especially a 40l, since they also contribute to that. This is preached constantly by those at the top to the lower management. I would be VERY leery of depending on work/hours from this company. |
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Stacy1
Contributor
Billerica, MA
USA
76 Posts |
Posted - 08/02/2006 : 7:42:10 PM
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| It seems to me that Archway uses that 20 hour rule when it suits them and ignores it when it suits them too! I was one of the merchandisers that got way too much work. They were always adding another job to my schedule without consulting me. It was difficult because I had another weekly job that paid more and treated me like a valued employee and I was not going to shortchange them for the bozos at Archway. Most of the merchandisers in my area made a mass exodus from Archway(called Service Advantage at the time)because they went through district managers on a monthly basis. When everyone quit I was left picking up the pieces. I easily had more than 30 hours a week of work all of a sudden with no prior notice. Of course, they did not mention any 20 hour rule to me because they needed to use me but I was encouraged by management to sign off on work that other merchandisers had not completed. I refused and eventually quit. It was the best decision I've ever made. |
Stacy |
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TaraD
Member
NY
USA
19 Posts |
Posted - 08/06/2006 : 12:20:19 AM
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I have worked for them when they were ServiceAdvantage and when they switched over to Archway. I am actually looking to get back into doing work with them again but I'm running into a bit of a problem, or perhaps it is not a problem, but my lack of patience?
I live in the Long Island, NY area. Before I filled out the online app on their website, I tried to contact the former DM for this area as of three years ago when I last worked for them. I knew it was a shot in the dark because the chances of the DM being the same were slim in my experience and my email was immediately returned. So that answered that question. I then filled out the app. That was Monday. On Friday, I placed a general call to the field rep support line, explained I used to work for them and wished to do so again and the person I s/w said she'd pass on the message to the DM. I don't know if that will happen and I won't be upset if it doesn't because technically the field rep line isn't used for that. It's supposed to be for merchandiser questions and problems.
I guess my question is, is there anyone else in the NY area who works for them, currently, that can tell me if I'm being too paranoid that I have not received a call yet or is there a particular reason (like maybe a hiring freeze) that I'm unaware of? Or maybe they aren't interested in having me, which I have not ruled out as a possibility.
Maybe the DM is on vacation? Maybe they don't have a DM for the NY area at the current time? Maybe the Regional Manager is acting as both and is very busy as a result? I don't know and I don't want anyone to give me answers if they are uncomfortable doing so but if you have an idea as to why this might be, I'd appreciate a heads up.
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MSPA Silver Certified: eocbu4 |
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JanieWilson
Contributor
atlanta, georgia
USA
57 Posts |
Posted - 09/05/2006 : 6:23:05 PM
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| Has archway been bought by another company. The website still says Archway, but in another forum I read they were bought out by storecast. |
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TaraD
Member
NY
USA
19 Posts |
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Maralyn
Star Contributor
USA
583 Posts |
Posted - 09/12/2006 : 6:29:58 PM
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I have worked for Archway (Service Advantage) for 3.5 years, and I have received a raise every year. No it is not much, but I did get it. As for the 15 min. jobs, they are always to be worked with other surveys. No Archway does not pay miliage or drive time, and yes the pay is low, the other side of this coin is, that it is always on time, the check never bounces and they are continuing to find new work every month. I work for other companies as well, some of them that use to be 12.00 are now 7.50 and the work is less each month. As one writer posted, there are always two sides to every coin, this one has good and bad. The increased work in WalMarts is great. I would subject to anyone that is having a hard time with too much work, find yourself a surge to help you. I have one, it is great. They are hired by Archway, but they do not have a schedule to met. They are there to help you and the surveys that they work are paid directly to them. Hope this helps.
Maralyn |
What the world needs: more open minds and fewer open mouths.
Geo. E. Bergman |
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JanieWilson
Contributor
atlanta, georgia
USA
57 Posts |
Posted - 09/12/2006 : 6:34:04 PM
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| I have really liked archway. In walmart you really make very good each visit. The jobs are very quick and you are allowed more time than the job takes. The DM says always put in the amount of time they allow. I wish I could find more companies like this. Unlike some of the others that do not allow any extra time on jobs. |
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TaraD
Member
NY
USA
19 Posts |
Posted - 09/12/2006 : 7:57:59 PM
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| The things I liked about Service Advantage/Archway when I worked with them was that their paperwork was easy to follow, their customer support team was very nice, their IVR system wasn't complicated and there was always an abundance of work. Yes, the pay was low but if you got a lot of stores you could actually make a living with it provided you had other merchandising work on the side which I did. |
MSPA Silver Certified: eocbu4 |
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JanieWilson
Contributor
atlanta, georgia
USA
57 Posts |
Posted - 02/12/2007 : 08:11:09 AM
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| Wanted to update on my Archway experience. Well I just quit. They have made big changes and have cut our pay. I was working magazines and the pay was cut back to "$4". I was told to call in and tell them that it took more time. But in my opinion you should get more time anyway. I did my January stores; but will not be doing more. I am off to better companies now. I did love this company; but with the low pay to start with the pay cuts really hurt. I am guessing the new reps they hire will not last long. |
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Feedback Requested: Archway Merchandising