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April2013
Valued Contributor

USA
170 Posts

Posted - 04/24/2014 :  4:52:29 PM  Reply  Reply with Quote
I did the collection for a short while. The training is nominal, mostly reading a whole lot of pages of material. I did have about 2 hours with the person in charge of my area, but that didn't cover everything. The problem I had was getting that handheld computer to sync to my system. The pay was not the greatest either.
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RobertH
Valued Contributor

Pinson, AL
USA
178 Posts

Posted - 04/24/2014 :  5:52:02 PM  Reply  Reply with Quote
quote:
Originally posted by AnnCamp

There is a opening with Crossmark in my area for a Data Collection Associate. Can anyone tell me what this job is exactly?



I did data collection for Crossmark a few years back.

What I did was to visit an assigned store and record, via a handheld computer, what products they had featured and on what type of display they placed that product on. I recorded the type of display (I think the possibilities were permanent, semi-permanent and....temporary, maybe? most were either semi-permanent- even endcaps were consider so- or temporary), scanned each item on that display and typed in the price of each item after I scanned it. We did this in all sorts of stores from Target and Kmart (but, oddly, not Walmart), Winn-Dixie and independent grocery stores (but not Publix), smaller mass (Dollar General) and our state-run liquor stores (yep...Alabama sells booze!).

It was tedious work, but not very difficult. I think the most difficult aspect of the job was learning which displays counted as "feature" in a store and thus should be collected and which ones should not. The rule on that was rather vague, and it usually was resolved by concluding that, the more data you collected, the better.

Robert
Over 30 years in the Field
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Jay08724
Member

NJ
USA
31 Posts

Posted - 04/24/2014 :  6:43:51 PM  Reply  Reply with Quote
quote:
Originally posted by AnnCamp

There is a opening with Crossmark in my area for a Data Collection Associate. Can anyone tell me what this job is exactly?



It is basically as described above, going to grocery, drug, mass merchandisers, convenience, and liquor stores and scanning display items and entering various information (location, display type, inventory, price, POP presence, and so on. They also assign various projects that fall outside of the scope of data collection, including mystery shops, merchandising, pharmacy reviews/audits, & sales of medical devices.
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AnnCamp
Contributor

USA
59 Posts

Posted - 04/24/2014 :  9:56:57 PM  Reply  Reply with Quote
April, Robert and Jay- Thank you very much!

Ann
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ChrisS
Contributor

USA
89 Posts

Posted - 05/02/2014 :  06:19:04 AM  Reply  Reply with Quote
Anyone who does the data collection job - are you assigned fixed days and hours to do the work? How is the pay? How much "non-paid" admin time is required for entering reports? Any other pros and cons you'd like to share?

Chris S.

Providing merchandising and related services to Southeastern Indiana.
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April2013
Valued Contributor

USA
170 Posts

Posted - 05/02/2014 :  07:25:54 AM  Reply  Reply with Quote
I didn't have any fixed days, just a range of time. I believe the pay was under 9.00 an hour. Your reports are uploaded by "syncing" the handheld with their online system, if it works. I spent 20 mins or so sometimes getting it to work right, so there you go.
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MariaMia
Star Contributor

Los Angeles, CA
USA
274 Posts

Posted - 05/02/2014 :  2:55:30 PM  Reply  Reply with Quote
I dont know what state you live in but pay depends on what part of the country you live in. I live in California which has most demanding market complexities.

Window of time to do projects varies but weekly work has a 2 day window.

I have worked as a DCA for about 10 years. Its a decent part time job but it has its ups and downs. Our equipment is not the latest or most current..

Work loads vary according to times, seasonal issues, and what area you cover. I hope that helps someone.

M
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Jay08724
Member

NJ
USA
31 Posts

Posted - 05/03/2014 :  4:46:46 PM  Reply  Reply with Quote
The general time frame for display collection work is within 48 hours of the beginning of the ad week for the store you are doing work in. For example, if the stores sale week runs from Sunday to Saturday, display work would be due Tuesday. Survey collection can generally be done anytime during the week. For display & survey work, any time of day is fine. For non-Neilsen work, due dates and permitted working hours can vary.

The pay is nothing to write home about. They have an incentive plan scheme where you get paid more per hour the faster you scan, but you will still make less overall by being in a faster tier than a slower one.

You should get paid for all your admin time, which would include reading emails, syncing the handheld, and time spent dealing with tech support.

The only pro for me is the somewhat flexible schedule.
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FayEF
Valued Contributor

USA
163 Posts

Posted - 07/22/2014 :  08:41:43 AM  Visit FayEF's Homepage  Reply  Reply with Quote
Any news on how this company is now operating with regards to rep treatment, pay or any issues good or bad.
Thanks
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AnnCamp
Contributor

USA
59 Posts

Posted - 08/09/2014 :  07:05:51 AM  Reply  Reply with Quote
There is an opening in my area for a Crossmark Event Specialist Mentor job. There is an opening in my area and the duties and reponsibilities listed are:

*Conduct face-to-face candidate interviews for Engagement Specialists in person; collect and submit all required candidate documents to management
*Conduct orientations for new Engagement Specialist
*Perform in-store assessments of product demonstration events
*Build and foster relationships with in store personnel and management.

Is anyone currently doing this job? Mainly what I want to know is if the Mentor also has to do demos occasionally and what kind of demos does Crossmark do?

Ann
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WendyG
Star Contributor

USA
289 Posts

Posted - 08/18/2014 :  6:26:53 PM  Reply  Reply with Quote
Merchandiser Retail Representative Part Time - Is anybody in this position, it appears that they have just posted several jobs for this position in my state. Just wondering if anybody has the inside scope on what this actually is when you get to hours and tasks in the store.

Thanks,

Wendy

Wendy
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Maralyn
Star Contributor

USA
626 Posts

Posted - 08/19/2014 :  05:02:27 AM  Reply  Reply with Quote
quote:
Originally posted by FayEF

Any news on how this company is now operating with regards to rep treatment, pay or any issues good or bad.
Thanks



I have been with Crossmark since 2004, I have never had any issues.

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EdMikes
Valued Contributor

Salt Lake City, Utah
USA
172 Posts

Posted - 08/23/2014 :  3:40:57 PM  Reply  Reply with Quote
Marilyn,

Unfortunately I have a very different opinion of Crossmark. I was on the HSS Home Depot team back in 2006. Got laid off from that position because Home Depot decided to do the serving themselves. Now I have been working with the Red Bull Team and everyone just got laid off effective 9/30.

So that is now two positions and TWO times I have been laid off from Crossmark!! Thankfully those who have spoken with me on this forum know this is not my only job. But merchandising in general is just on a decline in my opinion..

Ed Mikes
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Maralyn
Star Contributor

USA
626 Posts

Posted - 08/24/2014 :  07:21:43 AM  Reply  Reply with Quote
Ed, I understand where you are coming from, when companies lose contracts, it affects alot of people. I have been there too, but was lucky enough to be put on another team and was never affected with losing any wages.

If gossip is right there were 3 Dedicated Teams to be given notice this past week.

Sorry about your job,

Maralyn
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MariaMia
Star Contributor

Los Angeles, CA
USA
274 Posts

Posted - 08/24/2014 :  08:28:49 AM  Reply  Reply with Quote
[
If gossip is right there were 3 Dedicated Teams to be given notice this past week.


[/quote] I also work for Crossmark and there have been many changes... not all positive. Good luck on another position ! Merchandising is on a big decline as you said.. M
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WendyG
Star Contributor

USA
289 Posts

Posted - 08/24/2014 :  10:18:13 AM  Reply  Reply with Quote
So why are they hiring so many positions then if they are laying off?

Wendy
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EdMikes
Valued Contributor

Salt Lake City, Utah
USA
172 Posts

Posted - 08/24/2014 :  10:44:28 AM  Reply  Reply with Quote
Yes,

This is the way the industry is going these days. However Crossmark seems to be the worst of the "big 3" that hires and does layoffs in more recent years. Does anyone know what 3 dedicated teams were to get notices? Please PM me privately if you are not comfortable posting it on the forum.

They don't always hire you. They put positions out so they can get you to sign on and ready to go. This looks good so they can show they have employees to any perspective clients... So in theory you are hired but the contract could never get picked up.


Ed Mikes
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EdMikes
Valued Contributor

Salt Lake City, Utah
USA
172 Posts

Posted - 08/30/2014 :  2:39:58 PM  Reply  Reply with Quote
Funny,

Crossmark called me the other day.

Wanted me to drive 100 miles roundtrip to service two stores for six hours a week.

The friendly scheduler on the phone(really young) kept telling me I would get paid drive time between the stores..

I very nicely explained to her that it really was not worth my time to even move my car out of my driveway for that amount of hours.

She was nice about my response. But I was given the impression that she was getting this response from people.

The bad part about it is I know someone will take the position.

These companies are starting to make it harder and harder. Nobody wants to pay to work. Which in this case I would have been doing.

Ed Mikes
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WendyG
Star Contributor

USA
289 Posts

Posted - 09/04/2014 :  08:24:23 AM  Reply  Reply with Quote
I was hired 3 weeks ago and completed training 2 weeks ago for a Part Time Retail Rep position. I work only in one Walmart. I have not had any contact from my supervisor, I had to call the help line to have them send an email as well, still have not heard. Anybody else experienced this or heard of this?

You may send me an email privately if you do not want it public.

Wendy
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EdMikes
Valued Contributor

Salt Lake City, Utah
USA
172 Posts

Posted - 09/04/2014 :  2:48:19 PM  Reply  Reply with Quote
Wendy,

PM me and we can discuss it more. But yes this is fairly common especially if the manager has a larger territory and team.

Ed Mikes
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