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 Feedback Requested: Measure Consumer Perspectives
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Raymond E
Valued Contributor

Gilbert, AZ
USA
159 Posts

Posted - 03/28/2011 :  1:48:27 PM  Visit Raymond E's Homepage  Reply  Reply with Quote
I love the humor that Measure has been adding to their webpage. http://www.measurecp.com/faq.html#38 Check near the end of the page.

Raymond
MPSA Silver Certified
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 03/28/2011 :  1:51:15 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Raymond,

Rick Rolling is serious business, and its something that comes up daily in our client and shopper interactions.

Sometimes. Maybe we all just need a little bit of comic relief. You are the first person in about 18 months that has noticed it. You win the prize!

Kimberly

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Sandi G
Star Contributor

Tallahassee, FL
USA
918 Posts

Posted - 03/28/2011 :  5:18:08 PM  Reply  Reply with Quote
Heh, I saw it when I was looking for info about the camera (that I did purchase from MCP). I hadn't actually heard of Rick Rolling before, but I followed the link (and a few past that) and have since seen it referenced other places. I had just forgotten where I saw it. It was quite funny.

I have often wished for a toggle to block the backup options. Thanks so much for requesting it!

--Sandi
traditional & video shopping FL and GA
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MaresyDotes
Member

Leesburg, FL
USA
30 Posts

Posted - 05/12/2011 :  4:14:18 PM  Reply  Reply with Quote
This company rocks! After dealing with some companies that treat shoppers like dirt, it is so refreshing to find a MSC that respects their shoppers and their hard work. Their reports are far more 'user-friendly' than any other company, too. Love them!
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BigMikeyP
Star Contributor

Chicago, IL
USA
336 Posts

Posted - 05/16/2011 :  08:12:17 AM  Visit BigMikeyP's Homepage  Send BigMikeyP an AOL message  Reply  Reply with Quote
Hay all I did my first shop for them a week and a half ago....FF shop wasn't too hard so might do more for them.

Anyway, how fast do they pay? Just curious so I know when to perhaps expect it.

Silver-certified Mystery Shopper covering the Chicagoland and Northwest Indiana areas.
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/16/2011 :  08:19:04 AM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Hello! Welcome...We pay on the 15th of the following month. 16th, if the 15th falls on a Sunday. We pay via paypal.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/17/2011 :  1:51:02 PM  Reply  Reply with Quote
Completed a shop with this company. The cell phone store I was to shop is now a gold trader. I took pictures of the current location and got a business card showing the address. I also took photos of surrounding areas. Now I got told I went to the wrong address.

This is so wrong as the business card I updated with the address they sent me to was uploaded in my report, The address was correct.

SAD company to work for.

Debbie
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/17/2011 :  2:01:30 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Debbie,

Let's get all the facts out here. You did a shop in Slydell, LA. in early April. You submitted a photo of a store with the incorrect address. The instructions stated that you have to provide a photo of the location address. You did not provide that. You provided a photo of an incorrect address. When asked for additional photos, you provided them several weeks later-and they still showed the incorrect address. We've heard that the location doesn't exist and that it was torn down, and we've heard that it was now a gold store. We can't confirm that because we never got a photo of the address.

Had you followed the instructions and submitted things timely, this wouldn't be an issue. 3 weeks to one month late is unacceptable.

We have an office number that is easily accessible. You haven't called our offices. I also have never received an email from you.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/18/2011 :  1:05:30 PM  Reply  Reply with Quote
The address that I was assigned is now a gold shop. Had no adddress on the building so I sent you a photo of the gold shop with the business card with the EXACT address you sent me too. The other photos were of the surrounding buildings that were requesed by scheduler. I have the facts straight, I live in this town right next to the location. I have supported this with photos and a business card of the address.

I have got my facts straight!!!!!

Debbie
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/18/2011 :  1:07:42 PM  Reply  Reply with Quote
Kimberly I have all the emails I have sent to your office along with the emails requesting these.

The building has not been torn down. I am looking at it now.

Debbie
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/18/2011 :  1:11:39 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
My last comment on this subject, as you still haven't reached out to me or any of my internal staff via phone, is that everything we received, was sent 3 weeks after our initial request.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/18/2011 :  1:27:49 PM  Reply  Reply with Quote
Thats when I got the first email asking for clarification.

Anyone here is welcome to call the number on the business card of the address I was sent to 1302 Corprate Square Slidell LA 985-288-5566.
He will verify there is no number on his shop but it is fact 1302 Corporate Blvd.

I have my facts correct.


Debbie
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/18/2011 :  1:33:58 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Interesting, because you were emailed from the system on the 11th of April asking for the information. We never received a response.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/18/2011 :  1:41:27 PM  Reply  Reply with Quote
Yes how could I answer if I did not receive anything
Here is the first I heard of the problem

Hi Debbie...

Can you get me a photo of what is not at the address? No matter what it is...Tmobile wants to see what moved in...if you can get a few pictures and hopefully one with the address so they can see that the store moved out.


Robin Luchko
robinl@measurecp.com
Director of Scheduling Services
570.489.4551 Direct
Fax 206-337-6250


Debbie
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Quinn
Star Contributor

Atlanta, GA
USA
50247 Posts

Posted - 05/18/2011 :  4:51:46 PM  Reply  Reply with Quote
I enjoy working for this company and have never had any problems.
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/25/2011 :  07:30:07 AM  Reply  Reply with Quote
Now they have blocked me from communicating with them on facebook.
How unprofessional


I have provided Kimberly Naisef with all the emails, photos and business card they requested. This shop was completed.
Kim even sent me an email that the editor was too late in getting with me.
Who dropped the ball here???
Guess they are enjoying the pay they received for the job I completed.

Debbie
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/25/2011 :  07:33:11 AM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
We also provided you with proof about what actually happened, as well as documented timelines that disprove your statements.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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LisaSTL
Star Contributor

St. Louis, MO
USA
733 Posts

Posted - 05/25/2011 :  08:05:23 AM  Reply  Reply with Quote
I never like to get involved with other's squabbles, but my question is why are you still talking about communicating on FB, etc instead of just calling them? One of the really positive aspects of Measure, and there are many, is how easy it is to get someone on the phone including Kimberly.

Lisa
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Debbie Haas
Member

Slidell, LA
USA
42 Posts

Posted - 05/25/2011 :  10:06:18 AM  Reply  Reply with Quote
They never return my messages email or phone

Debbie
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 05/25/2011 :  10:07:24 AM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Interesting. You've never called our office.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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