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 Feedback Requested: Apollo Retail Specialists (formerly ION Smart / Smart Team / DDP Holdings)
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 03/30/2009 :  11:12:33 AM  Reply  Reply with Quote
I finally got offered 4 assignments, 3 totally out of my area, 1 on a day that was SO overloaded, that I had to decline.

Marla
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Jenny41
Star Contributor

Ohio
USA
746 Posts

Posted - 03/31/2009 :  03:07:25 AM  Reply  Reply with Quote
My husband and I have been working a couple assignments for them, abundant in our area, finally. They pay great access fees to get you to go a little distance. I do not know how their turn around on pay is yet.
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KenBear00
Member

Hanson, MA
USA
13 Posts

Posted - 04/03/2009 :  05:12:01 AM  Send KenBear00 an AOL message  Reply  Reply with Quote
Very unprofessional company to work with. My daughter was sick and had to take her to the hospital, so I couldn't make my job assignment. What happens...they delete me from their naturalinsight website. Great way to run a company! That's how to get the word out!

Ken
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Jenny41
Star Contributor

Ohio
USA
746 Posts

Posted - 04/03/2009 :  11:52:09 AM  Reply  Reply with Quote
Sorry Ken but I find this a wonderful company, I had to cancel on a few jobs and they still call me.
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 06/05/2009 :  04:55:37 AM  Reply  Reply with Quote
I discovered a problem and wondered if anyone else has had the same problem. I worked 1 job for them, a reset, I worked 5 1/2 hrs on a job expecting to take 1-3 hours (but I got it done without any help from the store). Today, when I looked at my online paystub, I was paid for 1 hr and after deductions (I took extra) I received $0.00. Since this was my first job with them, I'm not sure if this is normal for them.

the product that was to be cut in was not in the store, but I couldn't tell until I packed out the 2 carts of boxes that the store brought out.

Please tell me this is NOT normal. I hate to drive 62 miles and work most of the day for $12.00 of deductions.

Marla
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Linda3456
Member

USA
36 Posts

Posted - 06/05/2009 :  07:51:35 AM  Reply  Reply with Quote
Did you let company know of extra time needed to do job ahead of time? If you did not get approval then it seems like you were working for free.
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 06/05/2009 :  12:02:32 PM  Reply  Reply with Quote
No, but the job was expected to take 1-3 hrs. I can understand IF I only got paid for the max 3 hrs, but only 1 hr without any contact from them is unacceptable. I have emailed my supervisor this morning, about 8 hours ago, and haven't received any response back yet.

Marla
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DChristine
Valued Contributor

USA
222 Posts

Posted - 08/11/2009 :  2:03:55 PM  Reply  Reply with Quote
I was contacted and hired by I.O.N. Smart about 3 months ago. They said they had a lot of work in my area. I have never worked for them yet, never seen a thing on my dashboard. Are they slow all over? Strange they would contact me when there is no work.
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ElisaAllen
Trainee

Pensacola, FL
USA
8 Posts

Posted - 08/11/2009 :  3:08:17 PM  Reply  Reply with Quote
I got hired by them a few months ago as well (after responding to an ad on NARMS) but so far there hasn't been any work. Strange isn't it?

I LOVE doing Resets, bring on the challenge!
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Sue A
Star Contributor

USA
464 Posts

Posted - 08/11/2009 :  3:51:30 PM  Reply  Reply with Quote
I only do one job a month for them,servicing filters at a big box store and it is only for 1 hour. I have never gotten anything else on my dashboard.

Sue A
Silver Certified
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Ellen Christian
Star Contributor

Castleton, VT
USA
647 Posts

Posted - 08/14/2009 :  04:02:24 AM  Visit Ellen Christian's Homepage  Reply  Reply with Quote
I have several grocery store visits for them to set up displays. I've done miscellaneous work for them in the past. I don't see a lot of work in my area. I've never had a problem with them.

~*~ Ellen ~*~
Silver Certified ndkvcr
Merchandising, Demonstrating and Shopping in Rutland County, Vermont and Eastern Washington County, New York!
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 10/24/2009 :  2:02:24 PM  Reply  Reply with Quote
Terri, here's their new website's url

http://www.edatainnovation.com/GAMS_ARS/public/index.php

Use your same ID# and password.

Good luck, they picked up some of the CVS signage from Channel Partners and are paying alot more than GreetAmerica is willing to pay.

Marla
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TVaughn
Contributor

USA
94 Posts

Posted - 10/26/2009 :  10:53:24 AM  Reply  Reply with Quote
got hold of Amy Starnes and she is assisting. I never got the info that they weren't using Natural Insight anymore.

Terri
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 10/26/2009 :  11:22:37 AM  Reply  Reply with Quote
I'm glad you were able to contact her. Good luck, they are paying better for the CVS signage than GreetAmerica.

Marla
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 11/04/2009 :  10:45:20 AM  Reply  Reply with Quote
Does anyone do the Purafilter assignments? I just got called and begged to take this job. I took it, but now I'm wondering if I should have. Any feedback?

Marla
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Sharon Lynne
Contributor

PA
USA
55 Posts

Posted - 11/04/2009 :  4:07:12 PM  Reply  Reply with Quote
Hi Marla, they just called me also, missed the call but saw it on caller ID, assuming it was purafilters. Do you have any idea what they are?

Sharon Lynne
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Sue A
Star Contributor

USA
464 Posts

Posted - 11/04/2009 :  7:23:24 PM  Reply  Reply with Quote
I do the purefilters at a WM & Albertsons grocery store. It is a simple job, Purefilters are furnace filters.They are blue and some stores also have the gold brand.Mine only have the blue color ones.
At my stores I just go in straighten the filters to their correct sizes I.e: 10 x 20 x1 alltogether in it's correct spot, then check with receiving to see if an order has come in. And if it has and the store has not put it out, I place it. Then do an inventory count and at my grocery store place an order if needed. They say an hour but I'm usually in and out in 30 minutes. They pay for the whole hour.
You have to fax your call report and inventory/order form in after entering it online.

Sue A
Silver Certified
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 11/05/2009 :  05:19:46 AM  Reply  Reply with Quote
Thanks Sue, for some reason I was thinking 'water' filters. I'm going in today to my store, WM, and do this job. The scheduler said if I didn't like it, tell her and let her find someone else, then I wouldn't have to keep the assignmant. The store is supposed to be weekly, what's yours?

Marla
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BarbaraF
Contributor

Fruita, CO
USA
82 Posts

Posted - 11/05/2009 :  07:04:47 AM  Reply  Reply with Quote
Marla,

I do Albertson's and KM. The new reporting system does not have you fax your reports in anymore, or at least they have not given me a fax number since changing the reports. I have not been called on this issue either.

I get in and out pretty quick. I would say that I enjoy the job, but the two grocery stores I do seem to have some preconceived idea that I'm there to overstock them. I'm guessing their previous rep was notorious for doing that. So when I go to those stores they are kind of mean to me. I actually had one department manager apologize for being mean to me. It's weird. KM goes real well and I do enjoy going there as the manager is awesome!

Good luck!

Barbara
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MarlaB
Star Contributor

Attica, IN
USA
2843 Posts

Posted - 11/05/2009 :  2:56:41 PM  Reply  Reply with Quote
Ok, I just got the store done today and have FINALLY entered the report. WOW, that took awhile, with a laptop, I have to attach a keypad to enter numbers quicker.

Barb, I just looked at my 'project instruction manual' and it states. A "no-sale' receipt (only could get a voided sale receipt) must be obtained and attached to the call report when faxed to the central fax number. All reporting MUST be done with call reports generated from the web portal in (MARS). Before faxing the call report, the rep should take the online survey, making sure to enter all quanitites which would fill ......

Does this mean you don't fax anything???

It took awhile to get the 'receipt' thing, longer than taking the inventory.

Marla
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