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 A Mystery Shopper's wish list.
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LuciCCham
Star Contributor

Shaker Heights, Ohio
USA
372 Posts

Posted - 11/14/2008 :  9:34:24 PM  Reply  Reply with Quote
More Telephone Mystery Shops for 2009

Luci
MSPA Gold Certified
Consumer Services Evaluator
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LisaOV
Star Contributor

MN
USA
2659 Posts

Posted - 11/17/2008 :  04:34:47 AM  Reply  Reply with Quote
1. 24 to 48 hours to report (I think better in the mornings).
2. Spa shops that use gift certificates instead of cash so that I don't have to pay anything out, but can just relax.
3. More phone shops
4. shops that encourge you to bring your kids because it really makes you look like a real customer.
5. more apartment shops - because I love them.


I will think of more after more coffee.
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TinaMarie
Star Contributor

USA
1811 Posts

Posted - 11/17/2008 :  06:48:54 AM  Reply  Reply with Quote
More coffee shops and I'd like the steak restaurant shops back.

~*~TinaMarie~*~
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SueMontagne
Star Contributor

USA
786 Posts

Posted - 12/03/2008 :  05:56:43 AM  Reply  Reply with Quote
I just want a few "FUN! EASY!! QUICK!! BONUS!!!" shops that don't begin with 19 pages of instructions, don't require that I "make an excuse to peek into the back storage area," don't require a 2-hour wait until I return something, and actually *pay* the bonus without fifteen back-and-forth emails.

Oh - and some Service Animal shops! My son's dog, Lyra, is the greatest actress, and can masquerade as anything from a chihuahua to a Pit Bull with the right accessories! She even has the accent down!

Take care -
Sue Montagne
Hair & MSPA Cert: Silver (70 - the new 30!)
"Retired" and LOVING it (mostly)!!!
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JuanitaJ
Star Contributor

Houston, TX
USA
1085 Posts

Posted - 12/10/2008 :  04:38:10 AM  Reply  Reply with Quote
More casual restaurant shops with at least a small fee in addition to the reimbursement (maybe $5). My husband and I can eat lunch out for less than $10 most of the time. There is always a coupon for buy-one-get-one-free. So, a MS job which is reimbursement only, regardless of how much it covers for the meal, is really worth only about $10 to me. They might pay $50 and feel that is enough reimbursement but it isn't for someone like me that probably wouldn't eat at that restaurant in the first place. I would go someplace else for $10 and then not have to spend an hour doing a report. I am not into fine dining at all. I am referring here to casual type lunches.

Juanita
MSPA Gold Certified
Happily shopping the Houston, TX area.
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Cilla
Star Contributor

MD
USA
1433 Posts

Posted - 12/01/2009 :  08:37:06 AM  Reply  Reply with Quote
1. More video shops for the MSCs that treat their shoppers right!
2. All shoppers paid up to date.

Cilla
MSPA Gold Certified 2005
IMSC Certified 2009
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Paula Rodrigues
Valued Contributor

Stamford, CT
USA
133 Posts

Posted - 12/01/2009 :  10:50:37 AM  Reply  Reply with Quote
More movie theater chains not shopped currently such as AMC.

More oil change shops.

More supermarket chains not currently shopped such as Stop and Shop, A & P/ Food Emporium, Stew Leonard's, and of course, Trader Joe's.

And Certified will stop decreasing shop fees!!!
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TinaMarie
Star Contributor

USA
1811 Posts

Posted - 12/01/2009 :  9:16:17 PM  Reply  Reply with Quote
Bring back Outback and Carrabbas.

~*~TinaMarie~*~
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DeniseHazel
Contributor

IL
USA
62 Posts

Posted - 12/02/2009 :  10:01:41 AM  Reply  Reply with Quote
Bring back spa shops. I could go for a nice massage right about now and wouldn't mind a bit writing about it.

Denise Hazel
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Sandi G
Star Contributor

Tallahassee, FL
USA
918 Posts

Posted - 12/02/2009 :  7:30:01 PM  Reply  Reply with Quote
I'm trying to decide if it's interesting or extremely sad that 6 years later, the original post is still so spot-on.

--Sandi
traditional & video shopping FL and GA
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TerrieDean
Contributor

USA
85 Posts

Posted - 12/03/2009 :  11:03:13 AM  Reply  Reply with Quote
I am not picky but all I want on my wish list is oh... How about 6-8 more hours put into the day. An extra set of eyeballs I can change out after going blurry from staring at my computer screen. Maybe even an extra set of fingers so I can type faster. How about a magic tree that makes paper all by itself so when I run out at 3 in the morning all I have to do is go out into the back yard. I am stretching it on this one but maybe a teleporter to transport me to my shops so I won't have to deal with the other idiots on the road, and a shot of good TEQUILA to wash it all down.

Terrie
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LisaSTL
Star Contributor

St. Louis, MO
USA
733 Posts

Posted - 12/06/2009 :  10:14:26 AM  Reply  Reply with Quote
I'll second the tequila shooter

How about lots and lots of business for those smaller independent MSC's who pay fairly and treat shoppers with respect. Oh yeah, and a pox on all the ones that have been dropping fees

Lisa
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LynnJ
Star Contributor

MA
USA
409 Posts

Posted - 12/06/2009 :  3:40:41 PM  Reply  Reply with Quote
quote:
Originally posted by TerrieDean. . . but maybe a teleporter to transport me to my shops so I won't have to deal with the other idiots on the road . . .



Ummm ... the OTHER idiots??

Gold Certified in Central Massachusetts
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Jonathan B.
Star Contributor

Smyrna, Tennessee
USA
469 Posts

Posted - 12/09/2009 :  6:36:27 PM  Reply  Reply with Quote
I'm not picky. . .I just want longer than 12 hr. deadlines. . .like maybe 18 or 24 would be great.

Jonathan B.
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EliseSm
Valued Contributor

USA
228 Posts

Posted - 12/10/2009 :  07:22:45 AM  Reply  Reply with Quote
Me too, Jonathan B
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Laura the Canuck
Valued Contributor

Tarkio, MO
USA
128 Posts

Posted - 12/10/2009 :  09:08:13 AM  Reply  Reply with Quote
I would like to see fair pay for the distance required for rural shops. If it takes an hour to get there, that makes 2 hours of my time to compensate in addition to the shop fee....

Laura
Proud Canadian, shopping Northwest Missouri and Omaha areas.
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LynnJ
Star Contributor

MA
USA
409 Posts

Posted - 12/10/2009 :  2:27:11 PM  Reply  Reply with Quote
Dear Santa:

I would like a 0% failure rate for tobacco compliance shops. Even though I get reimbursed the $8 each for the cigarettes my minor child is wrongfully allowed to purchase without ID, I dislike spending money out of pocket on something I have no use for.

Gold Certified in Central Massachusetts
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MicheleinFLA
Star Contributor

FL
USA
334 Posts

Posted - 12/10/2009 :  4:20:05 PM  Reply  Reply with Quote
quote:
Originally posted by TinaMarie

Bring back Outback and Carrabbas.


Especially Carrabbas!!!

Michele
MSPA Gold Certified
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Dar
Star Contributor

USA
297 Posts

Posted - 12/12/2009 :  6:13:06 PM  Reply  Reply with Quote
I'd be happy if I could just get a receipt when I make a purchase.

Dar
MSPA Gold Certified
~ MSing the Southern USA ~
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PamInCa
Star Contributor

CA
USA
6557 Posts

Posted - 12/12/2009 :  6:33:33 PM  Visit PamInCa's Homepage  Reply  Reply with Quote
'One day off before Christmas.'

PamInCa
Author of: "The Essential Guide to Mystery Shopping"
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