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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/11/2010 :  08:49:17 AM  Reply  Reply with Quote
Just wanted to give a headsup on this company:
Turns Inc.
PO Box 89247
678.249.7450 or 815.505.8918
www.turnsinc.com

Hubby was recently hired as a Regional Manager by the two partneres that started this company, V.S. we have done work for when he operated another company, great guy to work for at the time, paid well and on time, info always up to date and accessable when needed.

His partner J.P. used to work for another large company that we had done projects for, hubby had a conference call at that time with V.S. and J.P. where the outline of the program was discussed, job duties and pay.
One of the terms that was mentioned was "Independent Field Rep" hubby's understanding means "Independent Contractor" as there was no salary, expense account, auto allowance or any other "perks".

We have other work with a few companies that we perform and tied in audit work for J.P. and also had scheduled some special projects for V.S.

One project for V.S. involved traveling over 1 K miles to do two repairs for a customer of his, hubby rescheduled other projects and found some other jobs we could do on the way to help defray our cost$, V.S. had never given us a destination address or store for our first leg of the trip 400+ miles, when hubby contacted V.S. for info he said he would send it when he got to his computer, that was a Fri. Sunday came and went with no info so hubby decided to pick up our other projects and to continue the audits for J.P. Come Tues. we had covinced the store to accept a program for J.P. and had completed another project for another company when V.S. calls to check on how is project was coming along, hubby informed him that we did not go as we had no info on where we were going (Hubby and V.S. had agreed on a three day window- Sun. thru Tues.) at this point V.S. blew up and told hubby that they had expected him to take the "initiative" to start the trip!

Hubby listened to the conversation and after being berated for his "lack of initiative" told V.S. to have a nice day and terminated the one sided conversation.

On the audits we were doing J.P. had told hubby that any audits turned in by Wed. would be paid the following week, that's two weeks ago, hubby contacted J.P. this morning and was told that the audits would be reviewed simetime this week and to contact him (J.P.) next week, which leads hubby to believe they won't be paid.

Now it's off to the legal route.

If contacted by this company you know one person's experience with them.

MindyZ



Mindy

xRandallx
Apprentice

Columbus, Indiana
USA
2 Posts

Posted - 03/13/2010 :  6:10:11 PM  Visit xRandallx's Homepage  Send xRandallx an AOL message  Reply  Reply with Quote
I was hired last week as IC to do 11 home depot stores in my state and they had to be done by the 18th well some things come up and now i wont be able to do them till the 19th or that weekend the J.P. got mad and said that's not what we discussed he never told me any dates until I got the official email that was sent to all of the IC's completing the assignments in other states. so I told him sorry but guess I wont be working for you then cause you cant work with me on the time frame which he pacifically said in the email if the time frame doesn't work for you then to call or email him and that's what I done. So doesn't hurt my feelings that I wont be doing any assignments with this company.

Randall
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/14/2010 :  11:44:45 AM  Reply  Reply with Quote
Know the feeling well, J.P. worked for another large company that hired a lot IC's thorugh recruiters, have since found out that he doesn't have a good reputation.

As I said it's time to go the legal route. Shouldn't be too hard, got all docuentation E-mails and such, I do know of another person that worked for them and was supposed to reply to this topic, maybe they got paid.

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/16/2010 :  05:20:49 AM  Reply  Reply with Quote
Randall, be glad you didn't take on this job, we have not been paid for work we did for going on a month now, if that changes we'll post, but I doubt that, no replies to E-mails or phone calls.

$684.00 they owe us, hubby just don't go away when owed that much.

Gotta work today but will start filing complaints at first opportunity, BBB, narms, volition and a few other places.

Will keep you posted.

MindyZ

Mindy
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BrianHanson37
Valued Contributor

Wisconsin Rapids, Wisconsin
USA
122 Posts

Posted - 03/16/2010 :  6:56:02 PM  Reply  Reply with Quote
Mindy, I did two jobs with this company. I wouldn't give up hope of getting paid yet, I have been paid by them and it seems they don't really have a pay period. I once did a job and had a check two days later, the other two took around a month. I like JP I have yet to have a problem with him yet, but VS is known to get mad easily.

I'm not sure how long they will be around. They don't like to find local reps. They had me drive over 6 hours to go to a 50 min job at two stores. After mileage I made 4 times the pay in mileage than I did doing the stores. Oh well, I love getting paid to drive!

I have been with them since they started and plan on staying also. They have about a job or two a month for me. I read a lot of these messages on here and it seems every company had a problem at one point in time. I just hope they fix it because they do pay well. I hope they fix the customer service issues that we experienced because that will be the ultimate demise of the company.

Brian
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/17/2010 :  05:49:13 AM  Reply  Reply with Quote
Hello Brian, glad to hear that you have had no major problems with J.P., hubby had mentioned that J.P. was from WI. close to where one of ou ex-D.M's lives, said all he was getting was snow.
As to mileage pay that's where we make our money at when traveling, as it should be for the cost of gas.
Working these audits we put in 798 miles and that ain't cheap on gas, hunny has a policy of not supporting companies at our expense, that is why prompt payment should be paid as per agreement.

Hubby has had some bad exoeriences with companies that operate in this manner and has learned how to get us paid and follows through in getting our wages, his cousin is a Business attorney and has helped him in the past, she's working on it now so we don't worry too much, when she gets the info he needs then we start fileing complaints.
As to V.S. hubby never had a problem up till this point and was rather surprised it happened, we have done a lot of work for him up till this time.
Oh well, guess people change.

MindyZ

Mindy
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BrianHanson37
Valued Contributor

Wisconsin Rapids, Wisconsin
USA
122 Posts

Posted - 03/17/2010 :  10:42:32 PM  Reply  Reply with Quote
I completely understand about the gas as I drive a Ford Explorer and 15 MPG stinks. I did tell them I was done traveling over 6 hours just to do a 30 minute job. Not only is it a lot of wear and tear on my car, I also got a speeding ticket from Michigan so that was $100 out of that day plus who knows how much on my car insurance.

One thing I do like about TURNS, I can wear jeans, and when I'm doing assembly I like to be able to move. I also like working in all the home improvement stores. Pay is also on the high side too, when you get paid.

I like working with them, but I wish they would plan in advance more. I understand sometimes it is the clients fault, but I once did a vanity assembly job, only to come home and find that I got a email that day saying that I would have to go back and build a wall for them to sit against. Luckily I already did that and they paid me for my time, but I could see that as a problem for someone who doesn't have that store in their town like I do. Also, for anyone looking to work for them, get specific about work hours. I was quoted a 3 hour job, only to turn into a 6 hour one. On the flip side, I was quoted at a hour and a half, and after my first store, was able to do them in 30-40 minutes. Lately I have been asking the specific tasks so I could get my own idea.

Let us know when/if you get paid! Also, is your husband the LA office person? Have never dealt with him but saw that you were from CA and that they had a LA office.

Brian
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/20/2010 :  05:56:47 AM  Reply  Reply with Quote
Hello Brian, yes hubby was supposed to be the L.A. Regional Mgr., they even sent biz cards stating the title as it would be easier to complete these audits.

Only problem was there was no "real" position for what they expected of him/us.

The road trips we don't mind, when hubby makes arrangements for a trip and is told where to go we're gone, but not if we don't know where we're going, first leg was over 400 miles!

As to getting direct project info that can change at any time with any co.

Hubby got the info from his cuz, seems the IC laws may have changed, CA needs the money and don't take to scofflaws kindly, we'll find out today and start filing the legal stuff today, our state and theirs, find out what they have to attach and go from there.

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/22/2010 :  6:28:07 PM  Reply  Reply with Quote
Just a bit of advice to you folks that tolerate companies holding your pay or coming up with excuses to nt issue your pay, there are laws in most states that protect you, seems CA has updated their interpretatin f their IC laws.

Hubby acted in good faith un completing his assignments and reported daily for this company, they do not answer his phone calls or E-mails regarding pay for the work performed, we just found out that he don't have to take them to small claims court! He gets to take them to the CA fair labor board!

Seems the interpretation of the new CA labor laws has changed the status of his complaint to a Fair labor board matter, THAT involves fines and penalties.
We work hard and travel far to do our work, we should be treated fairly and paid promptly for our services.

Hubby's advice..check the labor laws in your state, if unsure contact an attorney to have them explained to your understanding and go from there, always remember to get your pay, you worked for it.

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/26/2010 :  4:49:47 PM  Reply  Reply with Quote
Hubby finally heard back from J.P., seems he thinks payroll is a joke and wants to play games, asks if hubby wants payment on his check stopped and a new one sent.... never would answer when it was sent or a check number.....why stop payment on a check that has never been sent?????

Also threatened to sue us for slander, ain't slander if it's true and documented, this is why hubby stresses to all the need for all paperwork and corespondence be kept, and keep a ledger of phone calls and what they were for, that helps the most!

Oh well, we're out of town right now and will start filing when we get home, will post more when done.

MindyZ

Mindy
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BrianHanson37
Valued Contributor

Wisconsin Rapids, Wisconsin
USA
122 Posts

Posted - 03/26/2010 :  11:08:31 PM  Reply  Reply with Quote
Mindy, I have been following this topic really closely because I am surprised about all this. To me they were always a great company, even though I'm starting to question if I was removed as a worker.

I was contacted about the end of Feb about a project the first week in March, I was told that it was pushed back, only to hear from other people that other people did it already. I am not sure if its only my area, or if I was just screwed out of a job.

Brian
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/27/2010 :  4:29:23 PM  Reply  Reply with Quote
"I am not sure if its only my area, or if I was just screwed out of a job."

No Brian, you did not get "screwed out of a job", when you work a "job" you expect to get paid for yor work, that's why we find the "reputable" companies and give them our best, they in turn pay promptly, we work for two now and concentrate our efforts for them, we have a third coming on schedule next month.

The only thing you really got "screwed out of" was the opportunity to go through what we are going through now (money and time out of pocket, and the chance to play "payroll tag"), so you really are better off "missing out" on this "job"

We'll keep posting as things progress from here on out, as of today (SAT. 3-27-2010) no pay has been received, so we proceed as planned when we get home.

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 03/31/2010 :  04:54:57 AM  Reply  Reply with Quote
What a PITB this is! J.P. claims to have sent pay, still refuses to say when pay was sent, (3-30-10) get an E-mail from him stating " we corrected duplicate charges on your invoice and paid you in accordance with our agreement" informed him there are no duplicate charges, as all travel records are kept.
Still won't give a date as to when "check" was sent, but he has been offering a "duplicate check" if hubby "advises him to" he has (3-23-10) this is called "payroll tag".

Oh well things will be moving along a bit better now.

Again, this is why you have to keep all records and receipts.

Hubby has informed J.P. that this is an open forum after he threatened us with "legal action".

MindyZ

Mindy
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BrianHanson37
Valued Contributor

Wisconsin Rapids, Wisconsin
USA
122 Posts

Posted - 04/01/2010 :  12:38:51 AM  Reply  Reply with Quote
Maybe contact VS? His signature was on all the checks I have received.

Brian
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 04/01/2010 :  06:06:17 AM  Reply  Reply with Quote
Hello Brian, hubby tried calling V.S. and J.P. multiple times..no answer or returned calls.

About V.S., we worked for him last year and did some work for him earlier this year, we never had a problem with him or his projects, he was one of the very few people that hubby would bounce projects around for, whih is what he did for this road trip to Northern CA and Reno, I mean a half hours work in a store, hotels and mileage? It would have paid well, which is the way V.S. was, this put us over 2 weeks behind on a schedule we have working right now.

About this position, Regional Manager, no salary or any other "perks" normally associated with the position, his very own web address on "their" site! (You saw his phone number listed as the L.A office) The ONLY reason hubby agreed was because V.S. was involved, hubby turns these positions down whenever they are offered (been a few of those) only because "we have a life".

Not a lot he can do right now but wait and see if California Labor Standards Enforcement rules the claim as an IC issue or an employee(r) claim, seems there is no "fine line" here in CA, once they decide he will persue it, either way there are penalties and fines involved, that's why a lot of companies won't do business in CA on an IC basis.

In the meantime he'll have to keep on doing his current gig and play "catch up".

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 04/01/2010 :  5:32:08 PM  Reply  Reply with Quote
Silly company owners and their ways of saving money, anybody have other sites besides ripoffreport.com to file complaints? that might be a good thing to know for the future.

MindyZ

Mindy
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 06/26/2010 :  06:20:14 AM  Reply  Reply with Quote
This company relly has some brass ones, two weeks ago Hubby gets a recruiter call about the survey position open in CA, now he gets an offer from narms for the same position, this after TURNS ripped us off for $648 dollars!!!
Be forewarned..we haven't been paid for the work we did for this company and now they want somebody else to go out and finish this project.
If they had been on the up&up this project would have been done since we have been to every store on their list (200+ stores) at least once!

MindyZ

Mindy
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BrianHanson37
Valued Contributor

Wisconsin Rapids, Wisconsin
USA
122 Posts

Posted - 07/11/2010 :  02:09:22 AM  Reply  Reply with Quote
Just did some TSC and HD visits for them. Offered quite the bonus to get me to do some of the TSC stores. Was paid a week after doing the work.

Mindy, please don't feel like I am going against you, but I am in need of money and accepted the work, and I'm just sharing my experience with the company. I will admit you got an extremely unfair end of the deal, but lately TURNS has been great to me. Although a scheduler has told me that paperwork is getting lost all the time in the office so he has me send it directly to him and the company.

Brian
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 07/11/2010 :  09:19:15 AM  Reply  Reply with Quote
Brian, not to worry, we are'nt offended, just out $684 bucks, they got their reports and were able to use them, we got the business end of the green hot dog, we know a few other reps that won't deal with them again only because of payroll issues.
Remember any company a person works for can burn you at any time, so you never know till it's time to pay you, kind of the norm for our business.
We have a new project kicking off this coming week which seems like it will be an awesome deal, we'll know by Tues. if it will.

Mindy Z

Mindy
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SGibbs58
Contributor

Madison, AL
USA
58 Posts

Posted - 07/20/2010 :  7:50:34 PM  Send SGibbs58 an AOL message  Reply  Reply with Quote
I have been keeping up with this thread and was wondering if you had went to small claims court?

SherryG
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MindyZ
Star Contributor

Hesperia, CA
USA
414 Posts

Posted - 07/21/2010 :  06:35:22 AM  Reply  Reply with Quote
Hi SherryG, no he hasn't, we have been doing a lot of work for one of our best companies, we were told of an awesome opportunity coming up and it's finally here, it's a 4 month project to start, some of the best money we have made in a few years, hubby felt that the hassle and time lost with these losers wasn't worth it just because of this new project, he still has time to file if the time becomes available especially seeing as to what it takes to get a case going in small claims here in CA.
Besides we may need the write off this year.

MindyZ

Mindy
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