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 Trouble logging on Prophet sites using Firefox
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Dallas, TX
63 Posts

Posted - 11/05/2014 :  07:32:28 AM  Reply  Reply with Quote
Is anyone else having trouble with the Prophet sites while using Firefox? I'm trying to decide where to turn to report the problem. I contacted one of my companies, but nothing came of it. I'm wondering if I should contact Mozilla, but I want to see if it's just isolated to me before I do. If it's just me, I'll do some specific things related to my settings.

When I go to the websites, I get a message saying that the Secure Connection Failed. Then, it says this: An error occurred during a connection to shopperinsularesearch.archondev.com . Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

Anyways, just looking to see if it's just me or other people too.

Sherry Lyons

Halsey, OR
50 Posts

Posted - 11/05/2014 :  1:44:02 PM  Reply  Reply with Quote
Did you try Beyond Hello to log in and try and do your shop. Research Services Group bought Beyond Hello and Insula and there is information on the Beyond Hello page that they are the main link now for a lot of their shops.

Sherry Lyons
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