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 2015 San Diego Program
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IMSC
Independent Mystery Shoppers Conference

Las Vegas, NV
USA
330 Posts

Posted - 05/06/2015 :  09:37:39 AM  Visit IMSC's Homepage  Reply  Reply with Quote
Sunday, May 17th
12:30 PM (IMSC member registration and networking)
12:45 PM (Non IMSC member registration and networking)

1:15 PM to 1:30 PM
Welcome and opening comments

Main Conference Hall
1:40 PM to 2:10 PM
Getting into and out of conversation with style
Keynote- Melanie Hope, StormKatt Productions, LLC. , Hope Speaking, LLC.

2:30 to 4:30 PM
Main Conference Hall
Basic Principles of Mystery Shopping- Kathy Hart, Clear Evaluations
(Required for all new shoppers to receive certification and take video training class)

2:30 to 4:30 PM
Breakout session- Tech 5
Advanced Mystery Shopping and Route Shopping- Servanne, Edlund Data Services


2:30 to 3:30 PM
Company session- Tech 3
Melanie Hope, StormKatt Productions, LLC. , Hope Speaking, LLC.

3:30 PM to 4:30 PM
Company session- Tech 3
IMSC President

4:50 PM to 5:30 PM
Conference Hall:
Who will you be today? A lesson in changing your appearance
Donna Richardson, Joey L., Chantee Brown

Breakout session- Tech 3
What is an onsite Inspection?
Mansi Raja, TrendSource/MSI Services and Asha H.,

5:50 PM to 6:40 PM
Conference Hall:
“Huddle” Strategies for improving our industry.
Moderated by Astrid, A Closer Look

6:45 PM to 7:00 PM
Conference Hall:
A tribute to Marjorie Hillerman- an icon in our industry (If you did not know Marjorie, please use this time to freshen up and then come see us at the networking event!)

7:00 PM to 8:30 PM
Networking at Events Center Courtyard
Get a glass of your favorite wine, Champagne or chilled beer & get to know one another.
(You will need to provide tickets or cash to the bartender, see registration desk for tickets.)

Monday, May 18th
7:00 AM to 7:15 AM
Registration, networking (Continental breakfast)

7:20 AM to 7:30 AM
Conference Hall:
IMSC President and Vice President

7:45 AM to 8:15 AM
Conference Hall:
Staying safe while on the road- Changing the crime stats one person at a time!
Patti Stewart – Licensed Pro #49

8:20 AM to 9:20 AM
Hands on Self Defense class- Courtyard

9:30 AM to 10:00 AM
Conference Hall:
How not to get pegged as a mystery shopper
Donna Richardson, Impact Marketing

Breakout session- Tech 3
Intro to video shopping
Donna Richardson, Impact Marketing

10:15 AM to 11:45 AM - Tech 3
ELF- Rob C.

10:15 AM to 11:45 AM
Conference Hall:
Basic Principles of Mystery Shopping-TrendSource, MSI Services
(Required for all new shoppers to receive certification and take video training class)

10:15 AM to 10:45 AM
Breakout session- Tech 5
Navigating Nevada
Elite Shopper Force, Donald and Joey

Breakout session- - Tech 5
Editing 101
Astrid R., A Closer Look

11:45 AM to 1:00 PM Lunch
Harrah’s Rincon Buffet- $17.99 with Players Card.




1:15 PM to 1:45 PM:
Conference Hall:
I don’t do Facebook- Bring your laptop
Ann D. Experienced shopper

2:00 PM to 2:30 PM
Conference Hall:
App Chat
Ann D. Experienced shopper

Breakout session- Tech 3
Organization, taking it on the road
Rob C. Experienced shopper

Breakout session- Tech 5
Working in Nevada- Chuck Kenerson, A Closer Look, licensed PI

2:45 PM to 3:15 PM
Conference Hall:
Think outside the Box to build a better Box!
Going from California to Nevada and making money
Elite Shopper Force, Donald and Joey

Breakout session- Tech 3
How to complete Senior Housing jobs properly
Mary LeBlanc, LeBlanc and Associates

3:30 PM to 4:00 PM
Conference Hall:
How much is too much?
TrendSource, MSI Services wants your opinion
No Breakout Session

4:00 PM to 4:30 PM
Conference Hall:
Destination: Retirement Income- Travis Williams, Prudential Financial Advisor

Breakout session- Tech 3
Tracking your assignments with Microsoft Access and Excel forms- Robert S

Breakout session- Tech 5
Tips and Tricks
Erik S. Experienced shopper

4:45 PM to 5:15 PM
Conference Hall:
Let’s take a cruise and get paid for it! How to find them and what to expect
Alisa H., A Closer Look

5:30 PM to 6:00 PM
Courtyard
Grab a cold drink and join us in the courtyard so you can get the answers to any of your unanswered questions about mystery shopping.
Tuesday, May 19th
Additional registration and fee required:

Video Training from 9:00 AM to 2:00 PM:

Your instructor is Kathy Hart from Clear Evaluations, a VSN member and Charter IMSC Member company. Clear Evaluations has been providing Undercover Video shopping solutions since 2004. Educating their shoppers in order to deliver the best product to their clients is their number one priority.


Advanced Video training from 9:00 AM to 2:00 PM

Your instructor is Servanne Edlund who has completed thousands of successful video shops and is the owner of Edlund Data Services. Edlund Data Services is a mystery shopping and market research recruiting service and an IMSC Member company.

This program is subject to change without notice.

**We will be holding a silent auction for Marjorie Hillerman’s family. Her husband has sent her mystery shopping items to us to sell to help with his expenses. Please visit the IMSC table or the registration desk for details. **

Independent Mystery Shoppers' Coalition
http://imscinfo.com
Email: info@imscinfo.com
424-235-IMSC (4672)
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