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 Mystery Shopping, Merchandising & Demo
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 Walmart Preferred Service Company List
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Stacey
Member

Bella Vista, AR
USA
13 Posts

Posted - 06/22/2017 :  10:56:40 AM  Reply  Reply with Quote
Rumor has it that Walmart is going to a preferred service company model in which only certain companies can call on their stores. Apparently several companies have been advised that they will no longer be able to call on Walmart once the process is completed.

Stacey

Sue A
Star Contributor

USA
455 Posts

Posted - 06/23/2017 :  3:31:51 PM  Reply  Reply with Quote
Walmart tried to do that years ago and found out it wouldn't work.
Some manufacturers have used the same merchandising companies forever and do not want to change to a company that WM wants only to allow in their stores. Also a lot of manufacturers have their own reps and are not about to spend extra money to contract with a merchandise company just to do WM.

Sue A
Silver Certified
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Robert A. Miller
Star Contributor

PA
USA
389 Posts

Posted - 06/25/2017 :  5:17:57 PM  Reply  Reply with Quote
Sounds like some company or companies are dropping money to certain corporate management at Wally World. K Mart was like that in the late 1990's.
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Big Sue
Star Contributor

USA
783 Posts

Posted - 06/26/2017 :  6:57:33 PM  Reply  Reply with Quote
I wonder if Target is following suit. They have recently contracted with one merch company to service the entire electronics department for them.
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RobertH
Valued Contributor

Pinson, AL
USA
180 Posts

Posted - 07/09/2017 :  6:58:27 PM  Reply  Reply with Quote
I'd heard this as well.

I've heard that they want no more than five, and possibly only three, companies to work their products. To me, this flies in the face of Walmart's push to reduce payroll to the point there are almost no employees working the floor besides department managers and the odd stocker or two. Who's going to work all those lines which were being worked by one of the companies that didn't make the cut?

Robert
Over 30 years in the Field
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Sue A
Star Contributor

USA
455 Posts

Posted - 07/10/2017 :  3:32:18 PM  Reply  Reply with Quote
In my area the only merchandisers that I see on a regular basis are from Acosta, Crossmark, Spar sometimes Premium, and the greeting card people.
I was talking to an employee last week in the celebrations dept and they said that almost all the employees have had their hours cut down to 20-24 hours a week. I gave up anymore when I have to have paperwork work sign of getting a manager after waiting up to 45 minutes and they never show. If they are not in the dept when I get done or close by, I just get a CSM to sign.

Sue A
Silver Certified
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Big Sue
Star Contributor

USA
783 Posts

Posted - 07/10/2017 :  6:38:13 PM  Reply  Reply with Quote
This last January, WalMart cut hundreds of jobs at their headquarters and regional offices. They will never be able to complete with Amazon's on line sales, that ship has already sailed. When they raised the wage for employees at some stores to $10.00 an hour, they also implemented a new scheduling system and cut those same employee's hours. They are spending a fortune to install online ordering/pickup stations/towers in some stores as a test to see how well it works out and it eliminates using store employees to retrieve items from the warehouse. What is really pathetic is that they have been making threats to trucking companies that carry WalMart goods to not do business with Amazon or WalMart will have to re-think using them.

What I love is that new WalMart commercial talking about adding jobs to American manufacturing. Meanwhile, 80 percent of Walmart’s suppliers are still located in China.
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RobertH
Valued Contributor

Pinson, AL
USA
180 Posts

Posted - 07/11/2017 :  6:55:49 PM  Reply  Reply with Quote
A part of me is engaging in a bit of schadenfreud with regard to what is happening to Walmart.

In my over 30 years of doing this sort of work, decisions made by Walmart have cost me my job four times. Four times. In each case, the decision made by Walmart helped their bottom line, at the expense of the companies I worked for and their employees.

When was the last time Walmart had to deal with a significant threat to their bottom line, their position at the top of the retail food chain?

Sue, you're absolutely right: Amazon (as well as Lidl's, Aldi's and a couple others) pose a real threat to Walmart's dominance. It will be interesting to see how they deal with the threat. Cutting employee hours makes sense only if you have more, not less, vendor partners to service product lines to pick up the slack. The question is: will Walmart recognize this before alot of folks suffer the consequences of a poor decision?

Robert
Over 30 years in the Field
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Stacey
Member

Bella Vista, AR
USA
13 Posts

Posted - 07/14/2017 :  09:43:47 AM  Reply  Reply with Quote
Rumor has it that Walmart announced only 5 companies will be allowed to do merchandising in Walmart starting in September 2016. Acosta, Crossmark, Daymon/SAS, Premium Retail Services, Anderson. All others will no longer be allowed, including CAST, SPAR, RMS, Advantage, etc.

Stacey
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Robert A. Miller
Star Contributor

PA
USA
389 Posts

Posted - 07/15/2017 :  6:49:00 PM  Reply  Reply with Quote
Anyone remember the old In Store Services? They were big with Lowe's in the 1990's. One day, Lowe's got the bright idea after an employee cutback, to outfit vendor reps with a red vest. We, as vendor reps said no way, unless we received the same perks and benefits as Lowe's employees. We were not going to represent other product lines except those we were hired to do. Assisting a customer or lend a helping hand was one thing, acting as employees was another. It ultimately ended up with the brown and blue vendor vests. That was acceptable.
I too have noticed that Wal Mart associates are about as scarce as an Edsel. Our local Stupor Center is normally very good for customer service, but lousy on inventory.
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