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 Video Mystery Shopping Companies ?
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TamaraA
Member

Charlotte, NC
USA
15 Posts

Posted - 01/14/2004 :  8:45:10 PM  Reply  Reply with Quote
Can anyone list for me the companies that do Video Mystery shopping. I do work for one but would like to expand. Any help would be great.

ScottB
Contributor

McKinleyville, CA
USA
73 Posts

Posted - 01/15/2004 :  1:59:48 PM  Reply  Reply with Quote
Bare Associates International does some. I forget the name of the company, but it is a BAI offshoot.

MSPA Gold Certified Shopping Humboldt County, CA
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Peter T. Sanderson
Valued Contributor

Pawley's Island, SC
USA
150 Posts

Posted - 01/15/2004 :  2:29:29 PM  Reply  Reply with Quote
Click here where it says
Volition.com Mystery Shopping Companies List

You will find the links to

The Shadow Agency Does video Mystery Shops in retail stores.

Video Eyes They offer a product called Video Stars - Video Training. To you it is video shopping. They are affiliated with Bare Associates International, Inc.

Search this forum for "video" and you will find info on several other companies.
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DonnaYarb
Valued Contributor

Bonaire, GA
USA
244 Posts

Posted - 01/15/2004 :  4:47:20 PM  Reply  Reply with Quote
I did some for Mind Gym a few months ago.

Donna Yarbrough
MSPA Silver Certification # 4xkrhh
Shopping In Central Georgia
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.Sharon59
Inactive

Sebastian, FL
USA
89 Posts

Posted - 01/17/2004 :  09:47:56 AM  Reply  Reply with Quote
Trend Source do video stores for a large chain.

Sharon
Shopping the treasure coast of Florida
silver certified 2x9kdv
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Shadow Agency - Newmark
Valued Contributor

Fort Worth, TX
USA
108 Posts

Posted - 04/07/2005 :  09:11:27 AM  Visit Shadow Agency - Newmark's Homepage  Reply  Reply with Quote
Just to let you know, we serve all industries, not just retail; Property Management-Apartments, New Home Builders, Automobile, to name a few. Shopping the entire Uniteed States, including Hawaii. We shop in Puerto Rico, US Virgin Islands, and up into Canada.


Dennis Maguth
Shadow Agency - Newmark
dennis@theshadowagency.com
www.theshadowagency.com
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LainieShop
Contributor

Myrtle Beach, SC
USA
68 Posts

Posted - 12/19/2006 :  9:29:21 PM  Reply  Reply with Quote
I've been thinking about doing video mystery shopping a lot lately. Is there anyone that wouldn't mind giving some feedback on what it is like to do these jobs?

My only concern is if someone "fails" and sees the recording, they will definitely know who shopped them. Usually with "regular shops" it is harder to figure out who shopped you, but with a video I'm sure (even months later) that it would be easy to come to mind.

What are your thoughts?

Silver Certified 76vx3b
Shopping Myrtle Beach, SC! Schedulers feel free to e-mail me with any last minute jobs. I have no life :)
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Cilla
Star Contributor

MD
USA
1424 Posts

Posted - 06/17/2007 :  3:01:41 PM  Reply  Reply with Quote
It's been a while back, but someone asked about being identified afterwards when you have done a video shop. That is, once the target has seen the tape, won't they know who the shopper was, even months later? Probably, yes. But unless you are in a very small town, it shouldn't matter. I have a whole set of pseudonyms and cover stories about why I am shopping for a new place. I enjoy these long, complex scenarios. So far, I have not had to use any disguises, tho. It's also great to have almost no paperwork!

I do a lot of video shops including new homes and apartments. The rotation on these is usually 18-24 months on the apartment shops and "forever" on new homes. Of course, the new homes models aren't usually around for more than about 2-3 years. We are trained not to get purselves into the video by avoiding mirrors and any highly reflective surface. In addition, I think that the film editors do some things to "smudge" our faces if we do get in.

This sort of work pays well, if you get "good tape." And, you can travel because each area always needs new shoppers, because of that long rotation interval.

Cilla

Cilla
MSPA Gold Certified 2005
IMSC Certified 2009
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LAlao
Star Contributor

LA
USA
303 Posts

Posted - 06/17/2007 :  10:28:47 PM  Reply  Reply with Quote
I was excited to see that Ellis Property Management now has video and audio shops! I've been signed up for years but never took a shop because of the immense amount of paperwork involved, as mentioned in another thread. But now, video and audio! Yeah! Soon as I get a chance, I'm going to give it a try!

Linda
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Judy in VA
Star Contributor

VA
USA
836 Posts

Posted - 06/19/2007 :  04:45:20 AM  Reply  Reply with Quote
Melinda Brody and Company has video shops for the new home industry.

http://melindabrody.com

MSPA 2007 Shopper of the Year
MSPA Gold Certified
Specializing in recorded and unrecorded phone shops
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Debbo
Star Contributor

Charlotte, NC
USA
267 Posts

Posted - 07/14/2009 :  7:07:16 PM  Reply  Reply with Quote
I spoke to a woman at Instant-Replays today who asked if I knew any video shoppers in the following states:
PA, TN, MO, MS, AL

If you are interested, send an email to kathy@instant-replays.net. It's a delightful company to work with. They prefer shoppers with their own equipment (surprise, surprise) but also are happy to supply the kit when necessary.

Debra
MSPA Shopper of the Year 2009
Video shopping in the Carolinas and throughout the US
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Cilla
Star Contributor

MD
USA
1424 Posts

Posted - 07/15/2009 :  04:54:59 AM  Reply  Reply with Quote
I can second Debbo's remarks about Instant Replays. They are very supportive and reliable folks. If you live near Pittsburgh, they have some lovely, simple video shops there that I recently traveled to do when the original shopper flaked. Like most video MSCs, they need 100% reliable shoppers and value them when they find them.

Cilla
MSPA Gold Certified 2005
IMSC Certified 2009
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 07/16/2009 :  1:33:59 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
We complete video mystery shops throughout North America. We welcome applications from shoppers who are experienced.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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Debbo
Star Contributor

Charlotte, NC
USA
267 Posts

Posted - 07/16/2009 :  4:17:25 PM  Reply  Reply with Quote
Kimberly,
Now that you have requested information about the ownership of audio and video recording equipment on shoppers' extended profiles, will you be sending out job notifications to targeted video shoppers?

Debra
MSPA Shopper of the Year 2009
Video shopping in the Carolinas and throughout the US
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Cilla
Star Contributor

MD
USA
1424 Posts

Posted - 07/18/2009 :  2:16:49 PM  Reply  Reply with Quote
Debbo,
Did you ever get a private reply from Kimberly? I too, have updated my profile with them, but have not seen any video activity.

Cilla
MSPA Gold Certified 2005
IMSC Certified 2009
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Di S.
Valued Contributor

MI
USA
118 Posts

Posted - 07/19/2009 :  06:23:52 AM  Reply  Reply with Quote
I have not either, will travel to several in other areaes, staying overnight if necessary, I have my own equipment.

Di
MSPA Gold Certifed
Undercover Video Specialist (TM)
=^.^=
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KimberlyNWest
Valued Contributor

Louisville, KY
USA
145 Posts

Posted - 07/31/2009 :  1:18:11 PM  Visit KimberlyNWest's Homepage  Send KimberlyNWest an AOL message  Reply  Reply with Quote
Yes! We will send out notifications specific to shoppers that have the equipment.

Kimberly Nasief
Measure Consumer Perspectives
http://www.measurecp.com
FB: http://measurecp.net/6V
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MaryJay
Member

USA
44 Posts

Posted - 12/06/2009 :  5:58:38 PM  Reply  Reply with Quote
This list was sent to me of MSCs doing video shopping, and discussion of video/mystery shopping in general. http://www.mysteryshopforum.com/read/2/34775/38962#msg-38962
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Kelly F.
Star Contributor

WA
USA
552 Posts

Posted - 12/26/2009 :  8:36:18 PM  Reply  Reply with Quote
I have looked into video shopping and was wondering if the pay was a little better or about the same as a normal shop?

Kelly,
Silver Certified.
Merchandising The Puget Sound Area and Loving it! Love what you do, do what you love!
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Cilla
Star Contributor

MD
USA
1424 Posts

Posted - 12/27/2009 :  06:17:14 AM  Reply  Reply with Quote
Kelly,
It is significantly better for new home shops and automobile shops. It is slightly better to much better for apartment shops, depending on the client. The best part is that, for most shops, if there is any written report at all, it is just a few simple questions. For some apartment shops that require a longer report, most pay a small additional fee for that.

However,my advice is do not invest in your own equipment until you have done a few shops (maybe 10?) with various equipment. It may not be your thing, and you will learn a lot more about which equipment suits you best that way. I would not invest hundreds in equipment until I was sure that I loved video work. It is definately not for everyone.

It may be best to start with just a couple of shops near your home, and not more than one per day, at first. That way, you can talk with your scheduler and "debrief" after each of your early shops. Rest assured, there will be shop failures, especially early on. Every one of us who posts here about loving video shopping has had miserable shop failures. Batteries die; shoppers, even the very best shoppers, fail to set the bloody "record" button; heat melts a critical connection. So, be sure to do your early shops with a company whose schedulers and principals have all done extensive video shopping themselves, so that you will have the support and empathy that you will need.

Cilla
MSPA Gold Certified 2005
IMSC Certified 2009
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Porhammer
Valued Contributor

Palm Bay, FL
USA
246 Posts

Posted - 01/18/2010 :  09:17:35 AM  Visit Porhammer's Homepage  Reply  Reply with Quote
Video Mystery Shopping can be very lucrative. The learning curve can be huge, but once you get it down the payoff is incredible. I love the fact that most video shops don't have much of a report. Once you've done the actual shop you are done. All you have to do is upload the video or burn it to a DVD.

I work with all the major Video Mystery Shopping Companies and happen to know that there is quite a bit of work in many areas. There is a lack of trained shoppers. Well worth looking into! Currently, Melinda Brody, Clear Evaluations and Impact Marketing are very serious about recruiting new shoppers in certain areas.
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